Guides › Workspace Send As External Domain in 2027: What Changes
Workspace Send As External Domain in 2027: What Changes
Updated 2026-10-03 · by Adam Hale
Google Workspace users lose "Send as" for external domains in January 2027, just like personal Gmail users. Workspace aliases, and any domain added to your Workspace organization, keep working. Addresses at domains Google doesn't host for you stop working: a partner's domain, a personal Yahoo address, or a brand domain still on another mail host. For admins, the main fix is to bring owned domains into Workspace; for addresses you can't bring in, users need another way to send.
What Google says, and what admins are being told
Google's help page draws the line at hosting, not at account type:
- "Gmail-to-Gmail aliases and Google Workspace 'Send as' functionality is not affected."
- "You can continue to use 'Send as' for any Google-hosted identities, including other Gmail addresses or aliases associated with your Google Workspace account. The discontinuation... only applies to third-party, non-Google email accounts."
Source: Gmail Help 17101213.
Admin notices make the Workspace impact explicit. An admin email quoted on r/gsuitelegacymigration says: "Starting January 2027, the Send-As feature will no longer be available for external, non-Google Workspace domains." Keio University's IT center told its users the same on 2026-08-04 (Keio notice).
Who in a Workspace organization is affected
| Scenario | After January 2027 |
|---|---|
| User alias in your primary domain | Keeps working |
| Address in a user alias domain or secondary domain you added | Keeps working |
| Google Group address in your domain | Keeps working (Google-hosted) |
| A domain you own but host elsewhere (an old brand on Zoho or Microsoft 365) | Removed, unless you move it into Workspace |
| A partner's or client's domain, added with their SMTP server | Removed |
| A personal Yahoo or Outlook address added to a work account | Removed |
| University departments sending as addresses on non-Google servers | Removed (the Keio case) |
Workspace send as external domain in 2027: admin options
1. Bring domains you own into Workspace
In the Admin console, go to Account, then Domains, then Manage domains, then Add a domain. Google offers two types (Workspace Help):
- User alias domain: every existing user automatically gets an address at the new domain, for example bob@brand2.com next to bob@company.com.
- Secondary domain: a separate set of users with their own mailboxes. Google says you "pay for each user account".
You must own and verify the domain. Google allows up to 599 additional domains, including up to 20 user alias domains (multiple-domains FAQ). For mail to arrive in Workspace, the domain's MX records must point to Google. If the domain's mail lives elsewhere today, that's a migration, so plan the cutover. (Our reading of Google's help, not confirmed with Google:) an alias domain doesn't add license cost, because it only gives existing users extra addresses.
2. Domains you can't bring in
You can't add a client's or partner's domain to your organization. The address has to send from that domain's own system:
- Ask the other organization for a mailbox, or for delegated access in their system.
- Use a desktop client (Outlook, Thunderbird, Apple Mail) with that account added.
- Use the Gmail mobile app, which can still add other accounts. Check whether your organization's mobile policies allow it.
3. Personal addresses on work accounts
Personal Yahoo or Outlook addresses on a work account are mostly a policy question. Many organizations will simply let this one lapse.
Copies in Sent and app passwords on work accounts
Users replacing Send as with an external tool often want a copy in their Workspace Sent folder. That usually means IMAP with an app password. Google's help notes that the app-password option may be missing when "you're logged into a work, school, or another organization account" (Account Help 185833). Expect to rely on Bcc-to-self unless your admin policy allows app passwords. See copy sent mail to Gmail's Sent folder.
Google's warning, from an IT point of view
Google cautions against "third-party tools or browser extensions that offer to replicate 'Send as'" because they "often require access to your email credentials or OAuth tokens". For an organization, ask the usual vendor-review questions. Where are credentials stored? Does mail transit a vendor's server? Is the code auditable? Can we run the server part in our own account? A tool you can't answer those questions about shouldn't touch company mail.
How SendAs Relay fits
SendAs Relay can fill the gap for an external address that has its own SMTP server, if your organization's policies allow it:
- It's a browser extension for Firefox (140+) and Edge (137+), and works in Gmail on the web (desktop) only. It isn't in the Chrome Web Store, which matters if your company manages Chrome.
- It adds a From picker to Gmail compose and sends through the external address's own SMTP server via a small stateless relay. Gmail doesn't send it.
- Credentials are stored only in the user's browser. The relay is open source (MIT), stores nothing and has logs off. IT can deploy its own copy in the company's Cloudflare account, so credentials never touch our infrastructure.
- If app passwords are blocked on work accounts, Bcc-to-self keeps a copy without any Google credential.
Not the right fit for domains you can move into Workspace (do that instead), for Outlook.com/Hotmail or Microsoft 365 addresses that only allow Microsoft sign-in, for Chrome-only fleets, or for mobile users. Read security and privacy before a rollout.
Related guides
- Gmail Send mail as removed: what to do
- Which aliases survive in 2027
- Custom domain with Gmail without Workspace
Sources
- Gmail Help 17101213 (accessed 2026-10-03)
- Keio University ITC release notes (2026-08-04)
- r/gsuitelegacymigration admin notice thread (accessed 2026-10-03)
- Workspace Help: add a user alias domain or secondary domain (accessed 2026-10-03)
- Workspace Help: FAQ for multiple domains (accessed 2026-10-03)
- Workspace Help: add or delete an email alias (accessed 2026-10-03)
- Google Account Help 185833: app passwords (accessed 2026-10-03)